Privacy Policy

Last Updated: March 15, 2025

Introduction

Brighton Bond ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our financial analysis tools and software services at brightonbond.com.

Our commitment to data protection aligns with Argentina's Personal Data Protection Act (Law No. 25,326) and international privacy standards. We believe transparency about our data practices helps build the trust that's essential for our business relationships.

Information We Collect

Personal Information You Provide

When you interact with our services, you may provide us with:

  • Contact details including name, email address, phone number, and business address
  • Professional information such as company name, role, and industry sector
  • Account credentials and authentication information for secure access
  • Financial data and business metrics when using our analysis tools
  • Communication preferences and support inquiries
  • Payment information for subscription services (processed through secure third-party providers)

Automatically Collected Data

Data Type Purpose Retention Period
IP Address & Location Security, analytics, content delivery 12 months
Device Information Compatibility, user experience optimization 6 months
Usage Analytics Service improvement, feature development 24 months
Session Data Authentication, security monitoring 30 days

How We Use Your Information

We process your personal data for specific, legitimate business purposes that directly relate to providing you with our financial analysis services:

  • Service Delivery: Operating our software, processing your financial data analyses, and maintaining your account access
  • Customer Support: Responding to your inquiries, troubleshooting technical issues, and providing training resources
  • Product Development: Understanding how our tools are used to improve features and develop new analytical capabilities
  • Security: Protecting against unauthorized access, fraud prevention, and maintaining system integrity
  • Legal Compliance: Meeting regulatory requirements in Argentina and maintaining proper business records
  • Communication: Sending service updates, security alerts, and relevant product information (with your consent)

We never sell your personal data to third parties or use it for advertising purposes outside of our direct business relationship with you.

Data Sharing and Third Parties

We maintain strict control over your data and only share information when necessary for service delivery or legal compliance:

Service Providers

  • Cloud hosting services for secure data storage and system reliability
  • Payment processors for subscription billing (they never receive your financial analysis data)
  • Email service providers for customer communications (limited to contact information)
  • Technical support vendors who may need access to resolve specific issues (under strict confidentiality agreements)

Legal Disclosures

We may disclose your information when required by Argentine law, court orders, or regulatory authorities. In such cases, we'll notify you unless legally prohibited from doing so.

Business Transfers

If Brighton Bond undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity. You'll receive advance notice of any such change and information about your options.

Your Rights and Control

Under Argentine privacy law and our commitment to data protection, you have several important rights regarding your personal information:

Access Right

Request a complete copy of all personal data we hold about you, including how it's being processed and with whom it's shared.

Correction Right

Update or correct any inaccurate or incomplete personal information in your account or our systems.

Deletion Right

Request deletion of your personal data when it's no longer needed for our business relationship (subject to legal retention requirements).

Portability Right

Receive your data in a structured, machine-readable format for transfer to another service provider.

Objection Right

Object to specific uses of your data, particularly for marketing communications or automated decision-making processes.

Restriction Right

Request that we temporarily halt certain processing activities while disputes about your data are resolved.

To exercise any of these rights, contact us using the information below. We'll respond within 10 business days and complete most requests within 30 days unless complex circumstances require additional time.

Data Security Measures

Protecting your financial data is fundamental to our business. We implement multiple layers of security controls:

Technical Safeguards

  • End-to-end encryption for all data transmissions using TLS 1.3 protocols
  • AES-256 encryption for data storage with regularly rotated encryption keys
  • Multi-factor authentication requirements for all user accounts
  • Regular security audits and penetration testing by certified third parties
  • Automated monitoring systems for unusual access patterns or potential breaches

Operational Controls

  • Strict access controls limiting employee access to customer data on a need-to-know basis
  • Regular security training for all staff handling personal information
  • Incident response procedures with clear escalation paths and customer notification protocols
  • Secure development practices including code reviews and vulnerability assessments

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking.

International Data Transfers

While Brighton Bond operates primarily within Argentina, some of our technical infrastructure and service providers may be located in other countries. When we transfer your data internationally, we ensure adequate protection through:

  • Selecting service providers in countries with adequate data protection frameworks
  • Implementing contractual safeguards that require the same level of protection we provide
  • Using encryption and other technical measures to protect data in transit and storage
  • Regular reviews of international partners' security and privacy practices

You have the right to request specific information about any international transfers of your data and the safeguards in place.

Data Retention Policies

We retain your personal data only as long as necessary for our business relationship and legal obligations:

  • Active Accounts: Personal and usage data maintained while your account remains active
  • Closed Accounts: Essential data retained for 7 years per Argentine business record requirements
  • Financial Records: Transaction and billing information kept for 10 years for tax and audit purposes
  • Marketing Data: Communication preferences and contact history deleted within 2 years of account closure
  • Support Records: Customer service interactions retained for 3 years for quality improvement

We regularly review our data retention practices and securely delete information when retention periods expire.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and improve our services:

Essential Cookies

Required for basic website functionality, user authentication, and security. These cannot be disabled without affecting core features.

Analytics Cookies

Help us understand how visitors use our site to improve user experience and identify technical issues. You can opt out through your browser settings.

Preference Cookies

Remember your settings and preferences to personalize your experience across sessions.

You can control cookie settings through your browser, though disabling certain cookies may limit website functionality.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When we make material changes, we'll:

  • Email active users at least 30 days before changes take effect
  • Post prominent notices on our website and in your account dashboard
  • Provide clear explanations of what's changing and why
  • Give you options to modify your data preferences if needed

Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Information

Data Protection Officer: Brighton Bond Privacy Team

Email: support@brightonbond.com

Phone: +543814226421

Address: Necochea 354, B8000 Bahía Blanca, Provincia de Buenos Aires, Argentina

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (ART)

For privacy-related questions or to exercise your data rights, please contact us using the information above. We're committed to addressing your concerns promptly and transparently.